patient experience

Seeing it from Both Sides: Do Approaches to Involving Patients in Improving Their Safety Risk Damaging the Trust between Patients and Healthcare Professionals? An Interview Study

Patient Safety Horizon Scanning

Source:  PLoS One vol/iss 8/11 pp.e80759

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Date of publication:  November 2013

Publication type:  Journal article

In a nutshell:  In this study, researchers from England examined the views of patients, families and professionals about patients being more involved in safety improvement. Patients, families and professionals were generally positive about the potential for patients to identify safety issues. There were some concerns about suspicion and mistrust. Patients were concerned about negative staff attitudes and unreceptiveness and professionals were worried about patients’ motives for questioning. A collaborative, mutually acceptable, approach to patient involvement in the promotion of safety improvement is required.

Length of Publication:  1 web page

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