Patient safety: NHS middle managers can bridge gap between ward and board

Patient Safety Horizon Scanning

Source:  Guardian Professional, Thursday 21 November 2013

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Date of publication:  November 2013

Publication type:  News item

In a nutshell:  This article states that organisations need to realise and act upon concerns arising from the front line. It says that breaks in the information chain between day-to-day clinical practice and management structures have led to sub-standard services and that the flow of information needs to be improved. This can be done, it is argued by the knowledge-brokering power of “hybrid middle managers”, who can act as a two-way mirror; capable not just of assimilating top-down management knowledge but also of translating and transmitting ideas belonging to clinical practice back up into their organisation.

Length of Publication:  1 web page

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