Source: Guardian Professional, Thursday 21 November 2013
Date of publication: November 2013
Publication type: News item
In a nutshell: This article states that organisations need to realise and act upon concerns arising from the front line. It says that breaks in the information chain between day-to-day clinical practice and management structures have led to sub-standard services and that the flow of information needs to be improved. This can be done, it is argued by the knowledge-brokering power of “hybrid middle managers”, who can act as a two-way mirror; capable not just of assimilating top-down management knowledge but also of translating and transmitting ideas belonging to clinical practice back up into their organisation.
Length of Publication: 1 web page