patient experience

Experience-based co-design toolkit: Working with patients to improve health care

 

This toolkit outlines a powerful and proven way of improving patients’ experience of services, and helps you to understand how it can help you meet your aims. A 2013 global survey discovered that EBCD projects had either been implemented, or were being planned in more than 60 health care organisations, in countries including Australia, Canada, England, the Netherlands, New Zealand, Sweden, and the United States.

 

View more information on the King’s Fund wensite at: http://www.kingsfund.org.uk/projects/ebcd

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