change management / culture / Francis report / principles of care / quality / Report / values / workforce

Focus on culture change and patient care in the NHS

The survey ‘Employee Outlook: Focus on culture change and patient care in the NHS’  was commissioned to explore the state of play in the healthcare sector following the report by Robert Francis QC into poor patient care provided at Mid Staffordshire NHS Foundation Trust, and to identify ways in which organisations can identify future problems before they escalate. Francis called for the creation ‘of a common culture shared by all putting the patient first’, but the survey suggests there is a long way to go before this is achieved.

 

Read an abstract and download the report here http://www.cipd.co.uk/hr-resources/survey-reports/culture-change-patient-care-nhs.aspx

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